Contact Us

At Oakford Tools, we’re here to help. Whether you have a question about a product, need assistance with an order, or require support after your purchase, our customer support team is ready to assist you.

Get in Touch

Oakford Tools

Address:
500 Punchbowl Rd
Lakemba NSW 2195
Australia

Phone:
+61 478 930 921

Email:
support@oakfordtools.com

Website:
oakfordtools.com

Customer Support

For faster assistance, please include the following information when contacting us:

  • Your full name

  • Order number, if applicable

  • Email address used to place your order

  • A clear description of your question or issue

Providing these details will help our team review your enquiry and assist you more efficiently.

Order Assistance

If you are contacting us about an existing order, please include your order number and the email address used when placing the order.

Our team can assist with:

  • Order status and tracking

  • Shipping and delivery enquiries

  • Product questions

  • Returns and refunds

  • Damaged or incorrect items

  • General order support

Returns & Refund Enquiries

If you need assistance with a return or refund, please contact us at support@oakfordtools.com with your order number and details of your request.

Where relevant, including clear photographs of the product and packaging may help us review your enquiry more efficiently.

Product Enquiries

Need more information before making a purchase? Contact our team with the product name or link and your question.

We’ll be happy to provide available product information to help you make an informed purchase.

Business & General Enquiries

For general enquiries relating to Oakford Tools, our products, website, or customer service, please contact:

Email: support@oakfordtools.com
Phone: +61 478 930 921

Response Times

We aim to respond to customer enquiries as promptly as possible. Response times may vary during weekends, public holidays, and periods of high demand.

Our Location

Oakford Tools
500 Punchbowl Rd
Lakemba NSW 2195
Australia

For questions before visiting or regarding a particular product or service, please contact us in advance.

Contact Oakford Tools

Oakford Tools
500 Punchbowl Rd, Lakemba NSW 2195, Australia
Phone: +61 478 930 921
Email: support@oakfordtools.com
Website: oakfordtools.com